FAQ

Cancellation Questions

Can I cancel anytime?

Yes, with a monthly subscription, you can cancel whenever you want.

You can cancel anytime for any reason with just a few clicks. We hope you’ll stay, but we never make it hard to leave.

What happens when you cancel? 

Your future subscription will be cancelled. Your past subscriptions will not be refunded.

What happens after you cancel

When you cancel a subscription, you’ll still be able to use your subscription for the time that you’ve already paid.

For example, if you pay your first month on 1st of January for €7 and decide to cancel your subscription on 14th January:

• You’ll have access to the subscription until 1st February.
• You won’t be charged another monthly subscription of €7 on 1st February.
• You will no longer have access from 1st February.

It really is that simple! 

How do I cancel? 

To cancel just go to my account https://petfixclub.com/my-account/  

Select My subscription

Under Actions you will see the option to cancel your account