We use AnPost to deliver within Ireland. Please allow up to 7 working days.
We process orders Monday-Friday 7am-3pm and they are collected by our courier at 3pm. Our courier AnPost delivers 98% of our parcels within 2 working days of when you receive an email from AnPost.
Free delivery on orders above €50
€7 on delivery under €50
Once your parcel leaves our warehouse, we will send you an email with tracking information (Please check your SPAM/promotions folders as sometimes the email goes into those folders directly). You will also receive a text on the day of arrival direct from AnPost with expected delivery times.
*If for any reason we have a stock, size, colour issue with any of your products, we will notify you by email if there is any delay.
Returns
Returning an unwanted or faulty item? If you change your mind or are not happy with your purchases for whatever reason, you may return it to us free of charge within 30 days.
Free Returns via An Post
To return unwanted product/s, simply visit An Post’s website and Book a Return.
Fill your information and drop it at your nearest post office or arrange to get it collected on a day chosen by you.
As soon as it is received by us and checked that it is in its original condition (including original packaging) at PetfixClub head office we will issue a refund of the total cost of returned product/s through the original payment method.
We will not accept returns of personalised goods, made to measure goods, opened veterinary medicines and opened food.
Refunds will be processed as soon as possible, no later than 14 working days from when we receive the goods back into our warehouse.
About Our Store
Welcome to the Petfix Pet Store. This is an online pet shop, with a difference. Pete ‘The Vet’ Wedderburn has personally chosen a range of brands and products that he recommends for your pet. From pet food, to a large range of accessories, to the all important pet health care products.
